IHome IP28 User Manual download pdf (Page 10)

Move Travel Lock to Off position

Troubleshooting

Symptom Possible Problem Solution

Unit doesn’t respond

(no power)

AC adaptor isn’t plugged into a wall outlet

or the connector is not plugged into the

power supply jack on the back of the unit

Plug the AC adaptor into a wall outlet and plug the

connector into the supply jack on the unit

Wall outlet is not functioning or switched off

Plug another device into the same outlet to confirm the outlet

is working. Make sure any associated power switch is ON

iPhone/iPod

does not dock

properly

Using no or wrong insert

Make sure the dock insert is the one for for your iPhone/iPod

iPhone/iPod not docked properly

Remove your iPhone/iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPod. Make sure there is no “skin” or case on the iPod.

Then reseat it in the dock.

Battery Low icon

always flashing

Batteries are weak

Replace with new batteries

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches

the diagram in the battery compartment

iPhone/iPod does

not respond to the

unit

iPhone/iPod is not docked properly

Remove your iPhone/iPod from the dock and check for

obstruction on the connectors in the dock and on your

iPhone/iPod. Then reseat it in the dock.

Your iPod software is too old

Upgrade software on your iPod via iTunes

iPhone/iPod is locked up

Please make sure your iPod is working properly before

docking into the unit. You may need to reset your

iPhone/iPod. Please refer to your manual for details.

Using 1

or 2

generation iPod, iPod

shuffle or other devices.

iP28 cannot control those iPod models or other devices.

Travel Lock is in Lock position

Batteries are weak or dead

Replace with new batteries

If your iPod is not used for some time, it

may enter deep sleep mode

iPhone/iPod battery is too run down/weak

Press the Menu button on your iPod

Charge your iPhone/iPod for about 5 minutes

Buttons/Controls

don’t work

iPhone/iPod does not

come on immediately

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IHome IP28 User Manual Page 10

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