Ihome iP11 User Manual download pdf (Page 12)

Trouble Shooting

Unit doesn’t respond

(no power)

iPhone/iPod cannot

dock properly

AC adaptor isn’t plugged to a wall outlet or

the connector is not plugged into the power

supply jack on the back of the unit

Wall outlet is not functioning

Plug the AC adaptor into a wall outlet and plug the connector into

the power supply jack on the unit

Plug another device into the same outlet to confirm the outlet is working

iPhone/iPod does

not respond to the

unit

iPhone/iPod is not installed properly

Using no or wrong iPhone/iPod insert

Remove your iPhone/iPod from the connector and check for

any obstruction on the connectors in the dock and on your

iPhone/iPod. Then reseat it in the dock.

iPhone/iPod didn’t

charge up

iPhone/iPod is not installed properly Remove your iPhone/iPod from the connector and check for

any obstruction on the connectors in the dock and on your

iPhone/iPod. Then reseat it in the dock.

Sound is distorted Volume level is set too high Decrease the volume. Turn off EXB bass effect

Sound source is distorted If iPhone/iPod original sound source is poor quality, distortion

and noise are easily noticed with high-power speakers.

Try a different audio source such as a music CD.

Remove your iPhone/iPod from the connector and check for

any obstruction on the connectors in the dock and on your

iPhone/iPod. Then reseat it in the dock.

iPhone/iPod is locked up

Using 1

or 2

generation iPod or other device

Your iPhone/iPod software is too old

Upgrade software on your iPhone/iPod via iTunes

Please make sure your iPhone/iPod is working properly before

docking it to the unit. Please refer to your iPhone/iPod manual

for details on iPhone/iPod operation.

SolutionSymptom Possible Problem

Make sure the dock insert is the proper fit for your iPhone/iPod

iP11 cannot control those iPods or other devices.

iPhone/iPod is locked up/frozen

iPhone/iPod battery has problem

Please make sure your iPhone/iPod is working properly before

docking it to the unit. Please refer to your iPhone/iPod manual

for details.

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Ihome iP11 User Manual Page 12

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